
How to prepare your inbox before adding it to Front
If you already have an SMTP setup for your Office 365 account, see this article on how to transition. This will allow for full two-way sync for all inbound and outbound email, open/archived status, and tagging. If you change the threading mode to any other option, the status of messages and tags will not be synced. By default, any Office 365 user mailboxes will have their threading mode set to Office 365. The tags will be made private or public depending on the workspace the user mailbox is added to. All Outlook folders will be converted into tags and applied to the conversation. More on sync behavior here and exceptions here. Front has 2-way sync with user mailboxes on Office 365.
Front will automatically import 50k of your most recent email messages.Helpful information before you get started
A user mailbox is a mailbox that you log into using a username and password. Follow these instructions to add your Exchange Online User Mailbox (ex.